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Privacy policy

We respect your privacy and handle your data carefully and lawfully. This notice explains what we collect and why.

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Last updated: [DATE]

Who we are

Pawhaven is a registered charity [REGISTERED CHARITY NO. 000000] with its registered office at [REGISTERED ADDRESS]. We are the data controller for the personal data described here. Our Data Protection Officer can be reached at [[email protected]].

What we collect

We may collect your name, contact details, donation history, Gift Aid status and communication preferences. We collect technical data (such as IP address and cookies) when you use our website — see our cookie policy.

How we use it & our legal basis

We process your data to take and acknowledge donations, claim Gift Aid (legal obligation), provide updates you've asked for (consent), and run and improve our work (legitimate interests). We will not sell your data.

Sharing

We share data only with trusted processors (for example, our payment provider and email platform) under contract, and where required by law. [List your processors.]

How long we keep it

We keep your data only as long as necessary for the purposes above and to meet legal and accounting obligations. [State retention periods.]

Your rights

Under UK GDPR you have the right to access, correct, erase, restrict and object to processing of your data, and to data portability. To exercise these, contact [[email protected]]. You can also complain to the Information Commissioner's Office (ICO).

Changes

We may update this notice from time to time. The latest version will always be on this page.